Privacy Policy

Introduction

Welcome to https://flat-fee-divorce-mediation.storysurge.net (hereinafter referred to as “the Company” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the practices we employ regarding the collection, storage, and management of personal data in compliance with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://flat-fee-divorce-mediation.storysurge.net
Any mobile or desktop applications developed by us
Services and products offered through our platform
Interactions between users and our support team

Please note that this policy does not extend to third-party platforms, services, or sites linked from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy covers various user interactions, such as:

Using our applications and services as an authorized user
Visiting and navigating through our websites linked to this policy
Receiving communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data to enhance your experience and provide personalized services:

Account Information: Details associated with your user account, such as username, email address, and password hashes.
Payment Information: Credit card details, billing addresses, and transaction histories required for processing payments.
Financial Information: Data related to your financial status, income, or assets, which may be collected for subscription plans or fee-based services.
Purchase Information: Items bought through our platform, including quantities, prices, and order dates.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
Location Data: Your geographical location data when you interact with our apps or visit our websites.
Feedback: Comments, reviews, and ratings provided by users to help us improve our services.
Social Media Information: Data from social media platforms when users choose to log in through their social media accounts.
Product Information: Details about products viewed, searched for, or purchased on our site.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (such as cookies and pixels), and third-party data providers.

Cookies

Cookies are small text files stored on your browser to enhance your browsing experience. We utilize different types of cookies for the following purposes:

Strictly Necessary Cookies: These ensure basic functions like logging in, navigating through pages, and remembering user preferences.
Preference Cookies: Used to remember your settings and customize your experience on our site.
Analytics Cookies: Help us analyze user behavior, track website performance, and improve the overall user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the data is no longer required, we delete or anonymize it to protect your privacy.

Security Measures

The security of your personal data is a top priority. We employ robust organizational and technical safeguards to protect your information from unauthorized access, use, or disclosure:

Encryption: Data transmission and storage are encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
Restriction: Limiting our use of your data for specific purposes.
Portability: Receiving your personal data in a structured, commonly used format.
Objection: Objecting to the processing of your data for certain purposes.
Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or make data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on our website with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal data.

Contact Information

For any privacy-related inquiries, requests for data removal, or if you have any questions regarding this Policy, please contact us:

Email: [email protected]
Address: [Provide Company Address]